On November 3, LSA hosted a Participant Forum that brought together Lifetime Support Scheme participants and their families to meet LSA staff and learn more about the scheme.
The event provided participants with the opportunity to understand how LSA can better meet their needs, gain an insight into the online Participant Portal and generally gain knowledge into how the scheme is progressing.
The 20 guests were treated to morning tea and presentations by four LSA staff, covering a range of topics, with the opportunity to meet with fellow participants and share experiences.
LSS participant Dennis Sparrow attended the event and said how good it was to meet some of his fellow participants.
“It was pleasing to meet a committed team of supporters and people in similar situations to me,” he said.
“It was also nice to hear of the support for other family members, which was also very good for me. The amount of healing and therapy done by the family is huge.”
LSA’s manager of service planning, said that the organisation received invaluable feedback from participants during the event.
“It was great to give participants the opportunity to provide feedback, particularly enabling them to ask questions in small groups, which was a non-threatening way for them to engage, rather than in front of all attendees,” she said.
“This enabled some really useful feedback and questions which were then shared with the whole group anonymously.”
“It was so good to for our team to chat to the participants informally, and see them interact with each other and discuss common issues.”
LSA is planning more Participant Forums in 2016.
Image – above right: LSS participant Dennis Sparrow and his mum.
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This article was featured in the December 2015 Edition of LSS News. The LSS Update is a quarterly enewsletter from Lois and the LSA team.