The South Australian and Australian Governments have put in place an emergency response to the Coronavirus (COVID-19). The Lifetime Support Authority is taking steps to prepare and support our people, participants and providers.
There are some changes to the way we work with you that are designed to reduce the risk of spreading this virus.
1) Keep Yourself Safe
Coronavirus symptoms can range from a mild cough to pneumonia. The Department of Health website (https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert) has key resources to help you understand if:
- you are at risk;
- need to isolate yourself; and
- how to prevent contracting the virus.
Contact the National Coronavirus Information Hotline on 1800 020 080 for information about COVID-19 if you are worried you might have coronavirus.
If you test positive to coronavirus, please urgently contact your Service Planner.
2) Face to Face Contact
Coronavirus is spread from person to person. Reducing face-to-face contact between you and your Service Planner helps. It’s a way to reduce the risk of spreading the virus.
This means scheduled catch-ups, MyPlan reviews or Discharge Plan meetings will now be completed over the phone wherever possible. We think this is a safer option and is designed to support and protect you.
If you have a meeting booked with your Service Planner they will contact you soon to discuss the best way to hold this conversation. Your Service Planner continues to work and will be available to support you via phone and email.
3) Your Services
Reducing the spread of Coronavirus is everyone’s responsibility.
- Talk directly with your service providers and health care providers to agree on a plan to keep you safe and healthy.
- Now is a good time to think about what supports or services are essential and what you may live without in an emergency situation.
- Think about your medication requirements, just in case there is a need to self-isolate.
If you become aware of a service provider who has been impacted by Coronavirus (e.g. if your support worker is unable to work with you), please contact your Service Planner as soon as possible.
SA Health and the National Department of Health have helpful advice about coronavirus:
The Council for Intellectual Disability has a document about viruses and staying healthy:
Please be assured that the LSA continues to operate and be available to support you. You may contact your Service Planner, or:
Toll free: 1300 880 849
Tel: (08) 8463 6131
Acting Chief Executive