As 2016 draws to a close, I’d like to thank the participants of the Lifetime Support Scheme for allowing us to work with them to assist in achieving their goals, as well as our service providers for their vital role in delivering high standard treatment, care and support.
I’d also like to thank every other stakeholder who has worked with the Lifetime Support Authority during the year to help us successfully deliver and grow the scheme.
The LSA has now accepted 95 participants into the LSS, and we have worked with more than 600 service providers to support these participants.
In August, we asked the University of South Australia to undertake our first formal participant survey. Thank you to those who took part. We were grateful to confirm that 97% of participants surveyed were satisfied or very satisfied with the scheme.
The survey demonstrated that the LSS has an overwhelming positive impact on the lives of participants, their families and carers. We also learned of ways we can continue to make the scheme even more person-centred for participants.
As you will read in this newsletter, we have established a new Participant Reference Group to advise us on how to make our service delivery even more person-centred. This is an important initiative and the Group has made an immediate impact on the LSA’s service delivery and policies.
I am also excited to announce that I have been appointed as the ongoing Chief Executive of the LSA, after acting in the position since August.
It is a privilege to be given this responsibility and I am committed to ensuring the LSS continues to be delivered to a high standard, with a person-centred approach.
I wish you all a safe and happy holiday season and look forward to continuing to work with you in 2017.
Lifetime Support Authority
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This article was featured in the December 2016 Edition of LSS News. Subscribe today to receive updates and invites from the Chief Executive and the LSA team.